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Cultural TransformationZEAL Group Pty Ltd (ZEAL) is an innovative consulting organisation that assists its clients in:
In Australia, approximately $20 billion is spent on the consequences (including injury, absenteeism and lost productivity) of workplace injury and disease by business, insurers, individuals and society. Much of this waste is entirely avoidable. ZEAL enables businesses to find ways out of this lost opportunity and harm. Most safety efforts are directed at controlling “high frequency – low impact” incidents. Yet over 80% of workplace incidents involving temporary damage account for only 18% of the costs. So while efforts appear to tackle most of the incidents, the gains are small in reduced cost and damage. It is the 17% of “low frequency – high impact” incidents that result in permanent injury and disease and the overwhelming portion of the cost. Unlike other safety strategies ZEAL is successful in addressing both the “high frequency – low impact” and the “low frequency – high impact” incidents to ensure maximise benefit. One of the keys to achieving real and sustainable Safety performance in business is a positive organisational culture. Sustaining this culture depends critically on organisational values and the guiding management principles as well as how the organisation aligns moral and business imperatives throughout its structure and systems. A risk-based approach to Safety involves focusing risk-reduction efforts where they will most effectively reduce the greatest suffering to people and the business. A culture-based approach to Safety involves focusing risk reduction efforts where they will most effectively bring about appropriate understanding, awareness, commitment, motivation and ownership. Leadership looks to maximise positive impact on risk and on culture:
In addition to assessing how an action or system will impact on risk, leaders should ask about its impact on the Safety culture:
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