Business Continuity (Resiliency) Management (BCM)
An effective BCM program takes into account the ability of any organisation to:
- undertake an effective response to the incident or the event
- manage the issues and implications arising from the incident or the event
- implement appropriate Recovery actions to a level of effective sustainability and within an acceptable timeframe
- be seen to act diligently and in a manner supportive of good governance values and best interests of all stakeholder.
BCM is not a question of size or organisational complexity but of good business sense.
Given the ever increasing influence of globalised markets, international supply chains; regulatory scrutiny; operational precedent and stakeholder expectations; the effectiveness of a properly structured BCM program can create positive returns for a business at both the strategic and the tactical levels of operation.
Managed correctly a BCM program can position an organisation and its Executive team in such a way as to:
- promote resiliency and sustainability across all aspects of its operations
- provide assurances in regards to their ability to:
- identify and manage critical points of failure across their business
- understand the strategic and operational impacts associated with a sudden business interruption
- be adaptive and enact “end-to-end” recovery solutions in order to protect and / or sustain business operations to an acceptable level
- protect the commercial and operational capability and viability of the business
- provide a clear understanding of the acceptable levels of enterprise risk; business interruption and / or business resiliency and manage accordingly.
- create and sustain levels of operational resiliency:
- within their supply chains; key business processes; critical assets and functions
- across their customer and market segments
- within their information and data management channels
- within their key business processes
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